Women - Where To Go - Part One
ARCHWAY GLASGOW
Address: 6 Sandyford Place, Glasgow G3 7NB
Tel: 0141 211 8175
Helpline No: 0141 211 8175
Fax: 0141 211 6705
e-mail: archway@ggc.scot.nhs.uk
Website: www.glasgowarchway.com
Aims:
To reduce the short and long term effects of Rape and Sexual assault on survivors by supporting them emotionally and practically.
To increase rate of disclosure of sexual assault by providing person centred holistic care in a supportive environment.
To reduce the number of survivors who withdraw from the criminal justice system.
To increase the rate of reporting to the police by supporting clients to engage with the police if they wish to do so.
Services:
• We provide emotional and practical support to survivors of recent Rape and Sexual assault (within 7 days). Specialist Counselling is available as required
• We undertake forensic examinations and collect samples to detect evidence that could support the allegations of sexual assault and any physical assault
• We can store DNA samples to give survivors time to decide whether they wish to involve the police at a later date
• We provide medical care, treatment and advice to prevent sexually transmitted infections and unwanted pregnancy
Access:
Referrals by telephone only
• We provide services to men, women and young people aged 13 and over (if you are 12 or under then we would help you to access the children's service at Yorkhill Hospital)
• All our staff are female
• We have wheel chair access, accessible toilets and walk in shower facilities
• Interpreters via Glasgow interpreting services or Telephone
• Leaflets in number of languages
Area Covered:
Self referrals from anywhere in Scotland
Police referrals via your nearest Police Office (Strathclyde area)
Hours:
Accessible 365 days a year, 24 hours a day.
Appointment by telephone only, this is NOT a drop in service.
ASSIST - (Advice, Support, Safety & Information Services Together)
Address: Glasgow Community and Safety Services, 6th Floor, Westergate, 11 Hope Street, Glasgow G2 6AB
Tel: 0141 276 7710
e-mail: Assist@drs.glasgow.gov.uk
Aims:
Assist offers advocacy and support to survivors of domestic abuse where the person accused is appearing in the specialist Domestic Abuse Courts or within Glasgow Sheriff Court. Assist aims to ensure that victims of domestic abuse, including children, are safe, informed and supported throughout the court process and beyond.
Services:
• Crisis support with practical needs, court information, risk assessment and safety planning
• Information about increasing safety through civil legal options
• Multi agency co-ordination of services, safety planning and risk assessment conferences
• Support throughout the whole court process
• Signposting and referral to community services that can provide ongoing support
Access:
• Female interpreters by arrangement
• Signer by arrangement
• Women are referred by the Police, the Procurator Fiscal Service and can also self refer
Area Covered:
Sheriffdom of Glasgow and Strathkelvin
Hours:
Monday to Friday 9.00 am - 5.00 pm
CASTLEMILK LAW CENTRE - WOMEN'S RIGHTS
SOLICITOR
Address: 155 Castlemilk Drive, Castlemilk, Glasgow G45 9UJ
Tel: 0141 634 0313
Fax: 0141 634 1944
e-mail: mail@castlemilklawcentre.co.uk
Aims:
To provide legal advice and representation to women in South East Glasgow and surrounding areas. To provide support and legal assistance to children and families in South East Glasgow and surrounding area.
Service:
• Legal advice for women and children
• Obtain court orders for interdicts and non-harassment orders
• Legal advice on housing and employment law
• Legal representation at employment tribunals and children's hearings
Access:
• Service for women and children only
• Direct access or referral by another agency
• Disabled access
• Interpreters by arrangement
• Car park
Area Covered:
South East Glasgow
Hours:
Monday to Friday 9.30 am - 12.45 pm and 2.00 pm - 4.45 pm
DRUMCHAPEL WOMEN'S AID
Address: 8 Essenside Avenue, Drumchapel, Glasgow G15 6DX
Tel: (Support): 0141 944 0201
Fax: 0141 944 0201
Aims:
We offer support and temporary accommodation to women and their children (if any) who are suffering domestic abuse from a partner or ex-partner. This service is run by women for women.
Services:
• Telephone support
• Refuge accommodation
• Drop in service
• Awareness raising and training
• Women can contact the service direct or be referred by another agency
Access:
• Wheelchair access to the drop-in
• Accessible toilets in the drop-in
• Written information available in large print
• Advice and support surgeries in community venues
• First contact with the service must be in English
Area Covered:
Glasgow and surrounding areas
Hours:
Phone Line: 24 hours opening, 7 days a week
Drop-In:
Monday to Friday 9.30 am - 4.30 pm
FAMILY SUPPORT PROJECT
Address: 6 Buchanan Street, Ballieston, Glasgow G69 6DY
Tel: 0141 276 4160
Fax: 0141 276 4135
Aims:
Direct services to survivors of childhood sexual abuse - males and females. Adult survivors can self refer. Under 16s must be referred by social work services.
Services:
• Individual work
• Group work (when available)
• Training and consultation for workers
• Library
• Information bank
Access:
• Interpreters or signers by arrangement
• Home visiting service
• First contact with the project must be in English
Area Covered:
North Glasgow, North East Glasgow, Greater Easterhouse
Hours:
Monday to Thursday 8.45 am - 4.45 pm
Friday 8.45 am - 3.55 pm
GLASGOW EAST WOMEN'S AID
Address: 753 Westerhouse Road, Easterhouse, Glasgow G34 9PB
Tel (Office): 0141 781 0230
Tel (Support): 0141 773 3533
Fax: 0141 771 4711
e-mail: collective@gewa.org.uk
Aims:
To provide information, support and safe accommodation for women, children and young people who are living with, or have experienced domestic abuse.
Services:
• Crisis and ongoing support, information and advocacy
• 5 self contained refuge flats, one is wheelchair accessible
• Therapeutic structured and unstructured groups
• Court reports for women - civil and criminal
• Training available on a single or multi agency basis
• Research
Access:
• Building is wheelchair accessible
• Interpreter/signer by arrangement
• Translated written information in Chinese, Punjabi, Bengali, Arabic, Sylheti
• Written information available in large print
• Home visiting service available
• Support and advice surgeries in community venues
• First contact to the project must be made in English
• Direct access or referral by another agency
Area Covered:
Glasgow city and all other geographic locations UK wide
Hours:
Monday and Friday 9.30 am - 1.30 pm for drop in
Tuesday to Thursday 9.30 am - 3.30pm for drop in
GLASGOW WOMEN'S AID
Address: 4th Floor, 30 Bell Street, Glasgow G1 1LG
Tel (Support): 0141 553 2022
Fax: 0141 553 0592
e-mail: admin@glasgowwomensaid.org.uk
Website: www.scottishwomensaid.org.uk
Aims:
To offer support, information and temporary accommodation to women, children and young people who are being, or have been physically, emotionally or sexually abused by a partner, ex-partner or someone close. Service is run by women for women.
Services:
• Information on law, housing, contact and residence
• Drop-in service
• Temporary, safe accommodation (space permitting) for women and their children
Access:
• Assisted wheelchair and lift access to the building
• Disabled car parking nearby
• Barrier free refuge available for disabled women, or for women with a disabled child
• Interpreter/signer by arrangement (always try to ensure that a female interpreter be made available)
• Loop system for hearing impaired women
• Translations in Urdu, Mandarin, Chinese, Punjabi
• First contact with the project must be in English
Area Covered:
Glasgow City
Hours:
Mon/Tues/Thurs/Friday 9.30 am - 4.30 pm
Wednesday 9.30 am - 1.00 pm
No appointment necessary during these opening times. Appointment only on Wednesdays between 1.00 pm and 4.30 pm.
HEMAT GRYFFE WOMEN'S AID
Address: 0/1 24 Willowbank Street, Glasgow G3 6LZ
Tel (Support): 0141 353 0859
Fax: 0141 564 1316
e-mail: hemat.gryffe@ntlbusiness.com
Website: www.hematgryffe.org.uk
(English and 5 different languages) including Bengali, Cantonese, Hindi, Punjabi, Urdu
Aims:
To provide safe temporary refuge accommodation, support and information primarily to women, children and young people from the black and minority ethnic community who experience domestic abuse and girls who face forced marriage situations. We operate an open door policy and will turn no woman away.
It is our aim to treat women, children and young people as individuals and to value and respect their specific cultural sensitive needs and rights. To have privacy and proper respect, receive the time and space and facilities needed, free from intrusion provided it is safe for you and everyone else.
Services:
• Safe temporary refuge accommodation
• Outreach services for women, children and young people
• Drop in and Appointment service for women, children and young people
• Information and support on a wide range of issues
• Culturally sensitive counselling
• Welfare benefits
• Immigration issues: Two Year Immigration Rule
• Legal issues information
Access:
• Workers who speak a range of languages - Urdu, Punjabi, Hindi and Nepalese
• Female interpreters by arrangement
• Translated information in Urdu, Punjabi, Hindi, Bengali, and Cantonese
• Women can be referred by other agencies or can self refer
• First contact to Hemat Gryffe Women's Aid can be made in English, Urdu, Punjabi, Hindi, or Nepalese
• This is a women only service
Area Covered:
UK wide
Hours:
Monday to Friday 9.00 am -5.00 pm
RAPE CRISIS CENTRE
5th Floor, 30 Bell Street, Glasgow, G1 1LG
Tel (Support): 0141 552 3200
Tel (Office): 0141 552 3201
Textphone: 0141 552 4244
Fax: 0141 552 3204
E-mail (office): info@rapecrisiscentre-glasgow.co.uk
E-mail (support):support@rapecrisiscentre-glasgow.co.uk
Website: www.rapecrisiscentre-glasgow.co.uk
Aims:
To provide free and confidential support to women, girls and their family members who have been raped, sexually assaulted and/or sexually abused, no matter when or how. Women can be referred to the Rape Crisis Centre by other agencies or can contact the project direct.
Services:
• Ongoing telephone, letter and e-mail support
• Face to face support
• Accompany women to medical tests, police, court etc.
• Group work
• Training and consultation
Access:
• Female interpreters by arrangement
• Signer by arrangement
• Translated information available
• Home visiting service available
• Advice and support surgeries in community venues
• This is a service run by women for women
• First contact to the service must be in English
Building is accessible with lift to 5th Floor. Premises fully accessible inside. We are unable to provide childcare on site, but childcare expenses can be paid in some circumstances.
Area Covered:
Glasgow, East Dunbartonshire, West Dunbartonshire, Inverclyde, East Renfrewshire, Renfrewshire
Hours:
Telephone Helpline Hours
Monday 10.00 am - 12.00 pm 6.00 pm - 8.00 pm
Tuesday 1.00 pm - 3.00 pm 5.30 pm - 7.30 pm
Wednesday Drop in 10.30 am - 3.00 pm 4.00 pm - 6.00 pm
Thursday 12.00 pm - 2.00 pm 5.30 pm - 7.30 pm
Friday 1.00 pm - 3.00 pm
Saturday 11.00 am - 1.00 pm
Sunday 6.00 pm - 8.00 pm
Appointments available daily - please phone to arrange. Evening appointments also available.
Surgeries in East Dunbartonshire, West Dunbartonshire and East End of Glasgow. Please phone for more information.
RESPONSE
Address: Hamish Allan Centre (office base), 180 Centre Street, Glasgow G5 8EE
Tel: 0808 202 1162
Fax: 0141 287 1894
Aims:
The RESPONSE service provides a flexible daytime and out of hours service to women, with or without children, fleeing domestic abuse who are at risk of homelessness.
Daytime Response:
There are 5 Community Casework Teams (CCTs) in Glasgow that can help women plan to leave a domestic abuse situation by applying for alternative housing. CCTs can also assist women to access temporary flats or Women's Aid refuges if they have to leave immediately. Women can contact RESPONSE on the free phone number above to obtain the number of their local CCT.
Weekend/Out of Hours Response:
If a woman wants to leave when CCT offices are closed, she can contact RESPONSE on the free phone number above. Link workers are all female and they work through the night, at weekends and on public holidays. They can arrange transport to get women to temporary accommodation or a safe waiting place if she has to get out of the house urgently. They can also provide some basic essentials such as food and nappies if necessary.
Access:
Direct access or referral by another agency
Area Covered:
Glasgow
Hours:
Community Casework Teams - Monday to Friday 9.00 am - 5.00 pm
Out of Hours Service - Weekdays 5.00 pm - 9.00 am
Weekends and Public Holidays 24 hours
THE SANDYFORD
Address: 2 - 6 Sandyford Place, Glasgow G3 7N
Tel: 0141 211 8130
Website: www.sandyford.org
A range of services for women and men who need specialised free and confidential health services on reproductive, sexual or emotional health.
Sandyford Counselling and Support Services (SCASS)
Tel: 0141 211 6700
Aims:
Offers counselling and emotional support to women and men who can self refer or be referred. Generic counselling, plus a range of specialist counselling - e.g. eating disorders, lesbian health.
Services:
• Counselling - generic and specialised, including Thrive - a service for male survivors of childhood sexual abuse
• Listening Ear - drop-in, telephone or appointment (one-off emotional support)
• Free Internet access
Access:
• Building is fully accessible - disabled parking nearby. Parking meters in street
• Multi lingual service - Urdu and Punjabi spoken, though first contact must be in English
• Interpreter by arrangement
Area Covered:
Greater Glasgow NHS Board area.
Hours:
Monday to Thursday 9.00 am - 8.30 pm
Friday 9.00 am - 3.30 pm
SAPPHO LESBIAN HEALTH SERVICE
Tel: 0141 211 6700 (support and counselling)
Tel: 0141 211 8130 (medical screening)
Aims:
A lesbian health service offering support and ongoing counselling. A woman only service.
Services:
• Well woman service
• Sexual health advice and reproductive health care
• Counselling
Additional access info:
• Information can be downloaded from the website
Hours:
Support at SCASS available on Tuesday evenings. Wellwoman screening available in Family Planning monthly on a Thursday morning.
SEXUAL HEALTH SERVICES (GENITOURINARY MEDICINE) AT SANDYFORD
Tel: 0141 211 8601/8130
Aims:
To provide information, advice and medical services on all sexually transmitted infections including HIV and related issues.
Services:
• Reliable and timely testing for sexual infections, antibiotic prophylaxis and Hep B vaccinations where appropriate
• Counselling with health advisors for women and men who have been sexually assaulted or abused
• HIV testing
• Advocacy in accessing other services within Sandyford and beyond.
Additional access info:
• External GUM services available in the Sandyford Hubs around the Greater Glasgow and Clyde area - check website for details
Hours:
Monday 8.30 am - 7.00 pm
Tuesday 8.30 am - 1.00 pm
Wednesday 8.30 am - 4.00 pm
Thursday 8.30 am - 7.00 pm
Friday 8.30 am - 4.00 pm
Drop-in service Monday to Friday 8.30 am - 10.30 am Doors open at 8am
SANDYFORD LIBRARY & INFORMATION SERVICES
Tel: 0141 211 6717
e-mail: sandyfordlib@ggc.scot.nhs.uk
Aims:
A public lending library within the Sandyford Initiative working in partnership with Glasgow City Libraries and NHS Libraries. Open to everyone, it provides a wide range of information and resources on health and wellbeing plus free internet access. It is also an accredited Learn Direct Centre
Services:
Wide range of books and other resources to borrow
Books can be borrowed from and returned to any Glasgow Community Library
Selection of information leaflets to take away
Specialist collections including violence, abuse, LGBT issues, Eating Disorders
Free Internet access
LearningBytes online courses
Hours:
Monday/Tuesday 10.00 am - 12.30 pm and 1.30 pm - 7.00 pm
Wednesday/ Thursday/ Friday 10.00 am - 12.30 pm and 1.30 pm - 4.00 pm
THE PLACE
Tel: 0141 211 8130
Aims:
To provide comprehensive, confidential sexual and reproductive health services to young people under 18 years of age, in an informal setting. Young people can drop in, contact the service or be referred by other agencies.
Services:
• Contraception
• Sexual health advice
• Counselling
• Advice on drug and alcohol problems
Surgeries in communities are located at:
• Pollok Health Centre 0141 531 6807 - Mondays 6.30 pm - 8.00 pm
• Castlemilk Health Spot, 0141 560 3034, Castlemilk Health Centre, Thursdays 3.30 pm - 5.00 pm
• Parkhead Health Centre 0141 232 7413, Mondays 4.00 - 6.00pm
Hours:
The Place at Sandyford - Monday to Thursday 4.00 pm - 6.00 pm and Saturday 1.00pm - 3.30pm
FAMILY PLANNING & REPRODUCTIVE HEALTH SERVICES AT THE SANDYFORD
Tel: 0141 211 8130
Aims:
To provide family planning and reproductive health services within Sandyford Central and Sandyford Hubs (community clinics)
Services:
• Contraception and emergency contraception
• Pregnancy testing and pre-pregnancy counselling
• Pre and post termination of pregnancy counselling and referral
• Fertility advice
• Smear tests/colposcopy
• Rape, sexual abuse counselling and referral
• Sterilisation counselling and referral
• Specialist clinics - menopause, vasectomy, sexual problems
• Gender issues
• Natural family planning
Hours:
Family Planning Drop-in - Monday to Friday Drop in 8.30 am - 10.30 - Appointment Only
Monday/ Wednesday/Thursday 1.00 pm - 3.45 pm and 5.00 pm - 7.30 pm
Friday 1.00 pm - 3.30 pm
Saturday Drop in, Emergency 9.00am -11.00am (Contraception)
SAY WOMEN
Address: 3rd Floor, 30 Bell Street, Glasgow G1 1LG
Tel (Office): 0141 552 5803
Fax (Office): 0141 552 9751
Tel (Accom): 0141 778 4777
Fax (Accom): 0141 778 5333
Textphone: 0141 778 4777
e-mail: enquiries@say-women.co.uk
Website: www.say-women.co.uk
Aims:
To provide safe and supported accommodation and related services to young homeless women, aged from 16 - 25 years, who are survivors of childhood sexual abuse or rape/sexual assault. The Resource Service is available to young men who are survivors of childhood sexual abuse, rape or sexual assault. This service is staffed by women.
Services:
• Supported accommodation project and scatter flats
• Follow on resettlement support
• Resource service - immediate and short term counselling
• Training and consultancy
Access:
• Building is accessible but assistance needed with lift
• Disabled parking nearby
• Female interpreters/signers by arrangement
• Written information available in Urdu, Punjabi, Chinese
• Braille and large print information available
• Written information available for deaf women
• Home visiting service available
• Survivors can self refer or be referred by another agency
Area Covered: Glasgow
Hours:
Office: Monday to Friday 9.30 am - 5.00 pm
Accommodation Project:
Monday to Thursday 9.30 am - 9.30 pm
Friday (sleepover) 9.30 am -12.00 pm on Saturday
Sunday 12.00 pm -7.30 pm
SCOTTISH DOMESTIC ABUSE HELPLINE
Address: 44 Springvale Street, Saltcoats KA21 5LP
Tel (Support): 0800 027 1234
Tel (Office): 01294 602079
Fax: 01294 465725
e-mail: sdahelpline@yahoo.co.uk
Website: www.domesticabuse.co.uk
Aims:
To provide telephone support to those affected by domestic abuse.
Service:
• 24 hour free telephone service
• Information regarding domestic abuse
• Statistical information
• Training for volunteers interested in providing telephone service
Access:
• Telephone service only
• First contact to the helpline must be made in English
Area Covered:
Scotland
Hours:
24 hour opening - 365 days a year.
The TARA Project
Address: Glasgow Community and Safety Services, 6th Floor, Westergate, 11 Hope Street, Glasgow, G2 6AB
Tel (Office): 0141 276 7724/7729
Fax: 0141 276 7599
e-mail: corporatevaw@drs.glasgow.gov.uk
Website: www.saferglasgow.com
Aims:
The TARA Project was established in 2005 as a service to help identify and support women who may have been trafficked to/within the UK for the purpose of commercial sexual exploitation. TARA can also offer support to women who have experienced sexual violence as a result of being trafficked for other forms of exploitation.
Services:
• TARA provides comprehensive assessment of needs including risk and offers a range of support services, including help to access crisis accommodation, emergency health checks, emergency clothing packs, emotional support and advocacy.
• TARA can also provide support to frontline staff by sharing information, advice and good practice. TARA also responds to relevant Government policy and strategic developments at local, national and UK level.
• Additional services include information gathering, awareness raising and training, capacity building and group work programmes.
Access:
• wheelchair and lift access
• accessible toilets
• leaflets in other languages
• access to interpreters
Area Covered:
Scotland
Hours:
Monday to Friday 9:00 am - 5:00 pm.
We are able to provide planned out of hours support on request.
THE DOMESTIC ABUSE PROJECT
Address:
121 Castlemilk Drive
Tel: 0141 634 4053
Fax: 0141-634-4053
E-mail: domviol2000@yahoo.co.uk
Website: www.domesticviolencescotland.org
Aims:
To raise awareness of issues around domestic abuse through inter agency working and to address needs identified by local women. This is a women only service.
Services:
• Support, information and advocacy for women who are living with, or have experienced violence or abuse
• Inter agency connecting
• Mentoring
• Work with local peer support group
• Training and awareness raising
Access:
• Direct access or referral by another agency
• Building fully accessible with disabled parking nearby
• Female interpreters/signers by arrangement
• Advice surgeries in other community venues
Area Cover:
South East Glasgow
Hours:
Monday to Thursday 9.30 am - 5.00 pm
Friday 10.00 am - 4.00 pm
W.A.V.E.S. (Women Against Violent EnvironmentS)
WAVES can be contacted through The Domestic Abuse Project and aims to provide peer support to women who are living with, or have experienced domestic violence. WAVES provides time, space and information for women to make informed choices about their lives and offers support to women who wish to remain in the area. It aims to help women to access all services from one point of contact. The group meets every Monday. For further information telephone The Domestic Abuse Project for more details.
WISE WOMEN
Address: 120 Sydney Street, Glasgow G31 1JF
Tel (Support): 0141 550 7557
Textphone: 0141 550 7558
Fax: 0141 550 4443
E-mail: info@wisewomen.org.uk
Website: www.wisewomen.org.uk
Aims:
To proactively address women's experiences and fears of violence by providing accessible information, advice, workshops and courses on personal safety and confidence building.
Services:
• Provide personal safety and confidence building courses/workshops
• Provide information and resources on all aspects of personal safety
• Provide courses for women who are socially excluded because of discrimination
• Provide information and training for workers
Access:
• Building is fully accessible (though courses and workshops will be provided in community settings)
• Staff at the project have basic BSL skills
• Signers available by arrangement
• Female interpreters by arrangement
• This service is run by women for women
• Women can be referred by other agencies or can contact the project direct
• First contact with us must be in English or BSL
Area Covered:
Glasgow City
We can provide a service to organisations outside Glasgow, however, charges will apply.
Hours:
Monday to Friday 10.00 am - 5.00 pm - Answering machine at all other times.
WOMEN'S SUPPORT PROJECT
Address: 31 Stockwell Street, Glasgow G1 4RZ
Tel (Office): 0141 552 2221
Textphone: 0141 552 9979
Fax: 0141 552 1876
e-mail: wsproject@btconnect.com
Website: www.womenssupportproject.co.uk
Aims:
To raise awareness of male violence against women and children, and to work for improved and positive services for survivors through training, information and development work. We work on a broad range of issues including domestic abuse, rape and sexual assault, child sexual abuse, incest, prostitution and other forms of commercial sexual exploitation.
Services:
• Telephone information, support and advocacy for women who have suffered violence, their family, friends and supporters
• Short term support for women who are unable to identify a suitable service, who wish to be referred to a specialist service or who wish to access written and other resources whilst on a waiting list for direct support
• Crisis, ongoing and long term support for women whose children have been sexually abused or who are at risk of sexual abuse
• Resources on all aspects of violence and abuse - books and videos available on loan (includes resources for male survivors)
• We produce a 'Register of Services on Violence and Abuse throughout Scotland' and a quarterly Scottish newsletter (REMOVE)
• Interagency training, awareness raising events and multi agency/partnership working
Access:
• Textphone available
• Sign language or other interpreters by arrangement (notice often required for interpreting service)
• Parking nearby.
• Lift access, no steps
• Accessible toilets
• Requests for large print materials and/or audio tapes are welcome, although response is dependant on resources
• Resource library, training and events all open to women and men unless otherwise stated in publicity
Area Covered: Glasgow based support and information service. Training and resources available nationally
Hours:
Support and Information Line: Monday, Tuesday 10.00 am - 4.30 pm, Wednesday 2.00 pm - 4.30 pm, Thursday, Friday 10.00 am - 4.30 pm
The project is not able to offer a drop-in service. Please phone, email or write to make an appointment.